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<soft xmlns="http://www.softaculous.com"> <overview> <img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}} </overview> <features> {{features}} </features> <demo> http://www.softaculous.com/demos/Mibew_Messenger </demo> <ratings> http://www.softaculous.com/softwares/customersupport/Mibew_Messenger </ratings> <space> 10992024 </space> <support> http://mibew.org/ </support> <version> 3.6.0 </version> <mod>59</mod> <mod_files>1</mod_files> <release_date>30-05-2023</release_date> <admin>operator/login</admin> <softversion> 4.5.4 </softversion> <requirement check="php" type="version" operator="ge" value="7.2.5" /> <requirement check="php" type="extension" name="gd" /> <requirement check="php" type="extension" name="PDO" /> <requirement check="php" type="extension" name="pdo_mysql" /> <languages> <english-overview> <font size="5" color="#182e7a">Mibew Messenger</font> is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website. <br /><br /> You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them. <br /><br /> Mibew Messenger is released under the <a href="http://mibew.org/license" target="_blank">Apache License, Version 2.0</a>. </english-overview> <english-features> <b>Main features</b> <ul> <li>Real-time chat (without page refresh)</li> <li>Unlimited operators, chats, and users</li> <li>Unlimited departments (groups of operators)</li> <li>Priority queue of visitors</li> <li>Localized to 10+ languages, unicode support</li> <li>Runs on your server and domain</li> <li>Easy-to-modify source code</li> </ul> <b>Chat button</b> <ul> <li>Shows online/offline status</li> <li>Ready for email signatures</li> <li>Using different buttons on the same domain</li> <li>Leave a message when you are away</li> <li>Department buttons</li> </ul> <b>Chat window</b> <ul> <li>Optional pre-chat survey</li> <li>Chat window themes (three themes are included)</li> <li>Operator and visitor “Typing Indicator”</li> <li>Operator’s photo in visitors chat</li> <li>Chat transcript emails</li> <li>Sound and visual alerts on new message</li> <li>Enable/disable notification sound</li> <li>Customize chat with your Logo, Name etc.</li> <li>Quickly convert text to hyperlinks in chat</li> <li>Not blocked by pop-up blockers</li> <li>Compatible with mod_security</li> <li>Protection against automated spam (captcha)</li> <li>Auto-reconnect if the internet connection went down</li> </ul> <b>Operator abilites</b> <ul> <li>Web-based Operator Console</li> <li>Operator is away mode</li> <li>Canned messages for speed and consistency</li> <li>Track where your visitors clicked from to get to your website (refer URL)</li> <li>Chat conversation history with search</li> <li>Linking to previous visits, instant access to previous chats</li> <li>Information about visitor: first message, address, browser, geo-location</li> <li>Notification messages when visitors changes page</li> <li>Reassign/Transfer chat ownership</li> <li>Mark/Highlight nuisance visitors</li> <li>Administrator can view active chats</li> <li>Administrator can take over the chat</li> <li>Daily statistical reports</li> <li>Operator password retrieval</li> </ul> <b>Groups of operators (Departments)</b> <ul> <li>Assign operator to multiple groups</li> <li>Group canned messages</li> <li>Ability to select group in pre-chat survey</li> <li>Group button with online/offline status</li> </ul> <b>Administration</b> <ul> <li>Adding and managing canned responses</li> <li>Performance options to control server load</li> <li>Themes preview mode for easy interface customization</li> <li>Enable/disable features like Groups, Malicious Visitors, Survey etc.</li> <li>Updates page with the latest messenger news</li> <li>Localization wizard</li> </ul> </english-features> <english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass> <english-err_no_username>Please provide the username to reset the password</english-err_no_username> <english-err_no_such_user>The Admin username is incorrect and does not exist!</english-err_no_such_user> <english-err_no_dbprefix>Could not determine the database prefix</english-err_no_dbprefix> </languages> </soft>